GrandPad Transportation

We’re proud of our partnership with Lyft®. Together, we are making it easy for seniors and their caretakers to request rides, empowering seniors to have greater independence and freedom. Our GrandPad Transportation service is an optional upgrade to the GrandPad subscription and is charged on a per ride basis (payment is controlled by the family administrator).

woman in backseat holding grandpad

Reliable transportation is one of the biggest challenges for seniors trying to stay active and engaged with their community. By empowering older adults to get to family outings, medical appointments, and even run errands, GrandPad helps seniors maintain their independence and mobility—two factors crucial to a healthier and happier quality of life.”

Dr. Kerry Burnight, Chief Gerontologist at GrandPad

Easy Access

A ride is just a few taps away with the easy-to-use Transportation button on the GrandPad tablet. Transportation fees are billed with each ride. It’s easy to manage the custom ride features and billing within GrandPad Central.

Reliable Service

We ensure your loved one will be picked up and dropped off. Should any issues arise, your loved one can either call a customer support agent or the Lyft driver directly from the GrandPad.

Safety Is Top Priority

Lyft pre-screens all drivers, and only permits automobiles that have passed inspection. Our agents monitor your loved one throughout the trip, providing SMS updates before, during, and after the ride.

Two Ways to Ride


Request a ride directly from the GrandPad tablet. A family administrator can add preset locations that the GrandPad user may want to visit regularly, such as doctors’ offices, grocery stores, or community functions.

White-Glove Assistance

Request a ride by connecting with GrandPad’s white-glove, U.S.-based customer care team, who will take care of all arrangements for the ride. All the GrandPad user needs to do is simply state where they would like to go, and the GrandPad customer care team will arrange the Lyft ride for a small fee.

Order a GrandPad today for all of the apps and functions seniors need to stay connected to their family and stay entertained all day long.

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